Refund Policy

Last updated: September 2, 2026

Purchases through Paddle

All purchases are processed by Paddle, our Merchant of Record. Your email receipt comes from Paddle and you can manage your purchase from there.

3-month pass and Lifetime plan

Full refund, no questions asked, within 14 days of purchase. Write to hola@be-pinky.com or reply to your Paddle receipt.

Monthly plan

Cancel anytime and you will not be charged again; you keep access until the end of the paid period. No prorated refunds for the current month, except billing errors.

Billing errors

Duplicate or incorrect charges are always refunded, with no time limit. Send us the receipt and we will fix it.